.Five9 (FIVN) has been awarded the 2024 Aragon Research Advancement Award for Artificial Intelligence Connect with Centers and also named a Forerunner in 2 Aragon Research study Entire world reports: AI Broker Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The company was actually recognized as the best tactical provider in the artificial intelligence Representative Operating systems report.At the primary of Five9’s advancement is their sight for The brand new CX, where AI Agents and AI-empowered Human being Brokers work together to provide hyper-personalized client experiences. The business recently introduced brand new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use innovation in market progression and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Representatives artificial intelligence et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also named a Forerunner in The Aragon Research Entire World for AI Broker Operating Systems in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been called a victor of the 2024 Aragon Investigation Innovation Award for Artificial Intelligence Contact Centers. Also, Five9 has actually been actually called an Innovator in pair of Aragon Research Planet documents: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025. This awareness from Aragon Research highlights Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 document roles Five9 as the best
key vendor rated in
the record, realizing Five9 s strategic sight for AI-driven advancement in CX. At the primary of the advancement is Five9’s concept for The brand new CX where Artificial Intelligence Agents and AI-empowered Human Agents work together to supply hyper-personalized, effortless consumer knowledge. Through equipping companies to supply transformative consumer communications while reducing prices as well as strengthening productivity, Five9 is preparing brand new requirements for AI-powered services in the get in touch with center industry.
AI is actually foundational for making exceptional consumer experiences, and our company are actually honored to become recognized by AragonResearch as ingenious for our efforts to move the intelligent call facility ahead, stated Jonathan Rosenberg, Principal Technology Officer as well as Director of AI, Five9. Our focus has actually been, and also will certainly remain to be actually, aiding organizations supply those expertises along with easy-to-use resources as well as capabilities. With each brand new development, we take a step forward for both Five9 and also for the business all at once.
The Aragon Research study Innovation award recognizes service providers leveraging speculative use modern technology to certainly not just adjust as markets modify, however to actively disrupt and inform how their markets will grow. Five9 was actually officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards service.Five9’s devotion to technology, specifically its sight for combinationing AI Agents and also AI-empowered Human Agents, is preparing a new standard for exactly how businesses can easily provide hyper-personalized and also smooth consumer knowledge, claimed Jim Lundy, Creator, Chief Executive Officer and Lead Expert, Aragon Study. This award as well as record id improves Five9’s dedication to delivering artificial intelligence innovations for CX.
Earlier this year, the company offered brand new innovations, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that change the technique firms move toward CX, driving far better end results for both consumers and also representatives. About Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, offers an extensive suite of options to energy AI-elevated client knowledge that provide far better company end results as well as Deliver Happiness to CX.
Our merged cloud-native offering permits hyper-personalized client expertises and also more encouraged workers, making every client communication much more connected, uncomplicated, and personal. Relied on through 2,500 +customers as well as 1,400+ partners globally, Five9 unites the power of artificial intelligence, our platform, and also our folks to steer AI-elevated CX.For more details, browse through www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Civil rights Booked.
The identity of an Aragon Study honor winner is actually not an endorsement by Aragon Research of any merchant, item, or even service. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major awards carried out Five9( FIVN) win in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Investigation Technology Honor for Artificial Intelligence Get In Touch With Centers and was called a Leader in pair of Aragon Research World records: AI Representative Platforms in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand new AI products performed Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to improve consumer knowledge monitoring.How carries out Five9’s( FIVN )NEW CX sight influence customer service? Five9’s brand-new CX sight integrates artificial intelligence Agents along with AI-empowered Individual Agents to provide hyper-personalized, effortless consumerexperiences while lowering prices and strengthening effectiveness.
What was Five9’s( FIVN) tactical job in the Aragon Investigation Planet 2025 record? Five9was actually placed as one of the most calculated vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 document, acknowledging their strategic sight for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonAnalysis Development
Honor
?
Five9 was actually officially offered along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.